I honestly don't know how a business like Mossy Toyota of
Pacific Beach could be so ruthless in their business practices. Hiding behind
an arbitration clause that they know, once the deal is done, do not have to give
you the time of day as they are laughing in your face.
I live paycheck to paycheck working for the same company now
for 22 years. This rust bucket I purchased
was barely affordable in the first place and to be treated this way is unconscionable. What is so wrong about doing the right thing
and taking the car back. I even offered them to keep my deposit if they would
just take it back.
I face the possibility of not only losing my
purchase of the vehicle that I will have to have crushed at the junkyard that has been sitting undriveable for three years but the entire arbitration costs
that could be as much as $50,000. - all for an eight thousand dollar car,
outrageous.
This is not a fifty thousand dollar vehicle or a car that I
brought back months later with new problems...It had the problem day one and they
said it would be fixed. It is an eight thousand dollar car for crying out loud.
I'm not a scammer, I've worked hard all my
life and I'm a honest law abiding citizen. All I want is my money back, not a
million dollars!
I have worked with many consumer advocacy groups because of
this and have even gone to Washington D.C. to tell my story last year in support for the Arbitration Fairness Act HR:1020.