Flood Car Surfaces at Mossy Toyota Pacific Beach, Pawns off Defective Vehicle then holds Consumer in Suspended Arbitration Purgatory nearly 7 Years...

Mossy Toyota Pacific Beach

YouTube Video (Here) 

Mossy ToyotaSIGN PETITION @ Change.org (Here)

"Mossy's own internal records indicate they were aware of the vibration issue following the trade in of the previous owner.  They said they would fix it when they were selling me the car and tried twice afterwards at their expense of several hundred dollars to no avail.  Then they were done with me, telling me that's the way it is.

They did not offer a like vehicle, or allow me to return it, actually snickering at me at that request on one occasion.  I made multiple attempts for a resolve in person, several repeated phone calls...  I even hand delivered a written statement and request in addition to contacting the Better Business Bureau.  Allot good that did.

In the end they wanted nothing to do with me.  What kind of business operates that way?  Is it that hard to take care of your customers?  To do the right thing?  I guess a business can just turn their back when contracts include an arbitration clause, because it shows.

For over Forty (40) days I pleaded with them. Mossy don't care...

AND THEN SO.  I hired a highly respectable forensic automobile expert (Rocco Avellini) and he advised me of what I'm dealing with.  He concluded it was a previously submerged vehicle that included arching in the electrical system and was unsafe to drive that anyone in the car industry should find obvious.  In addition, it had been previously rear ended in a collision.  The car has not been driven since, just sitting collecting dust.

I immediately afterwards hired an attorney after I was basically given the proverbial middle finger from Mossy Toyota of Pacific Beach.

If that is not Fraud my friends, then I do not know what is.  The advertised value at the time of purchase becomes essentially zero, scrap metal. Ripoff.

Mossy don't care..."

I had been a loyal customer many years prior to this purchase and was treated like gold the whole time.  That gold turned to manure in a heartbeat...  Do not do business with folks that need an arbitration clause to shield them from wrongdoing.  You will have no chance in court and the arbitration process is unfair and is in the "repeat players" favor. It is a rigged game.  

My used care nightmare has lasted over seven years! 7 Years of Hell. 

[Case still active with JAMS as of 04/04/14]    


*** Support H.R. 1844: Arbitration Fairness Act of 2013 (Here) ***

Judge Who Ruled Against Arbitration Activist Now an Arbitrator AUGUST 12, 2013 

Mossy Toyota Scion Billboard Pacific Beach

News Report: Sour Car Deal Spurs Billboard Protest (Here) Voice of San Diego - Will Carless 7/15/2013 


Mossy Toyota Mission Bay Drive

Justice for Sale, Part One: Arbitration Purgatory (Here) Voice of San Diego - Will Carless 5/20/13



Justice for Sale, Part Two: Ignoring the Law (Here) Voice of San Diego - Will Carless 5/23/13


Hall of Mossy Toyota Purgatory Justice

Perz Vs. Mossy Toyota
Superior Court of California – County of San Diego:
Case Number: 37-2007-00066485-CU-BC-CTL


Jon Perz Mossy Toyota California Judiciary Hearing Arbitration

Testified before the California Judiciary Committee (Here) 3/18/13.  I was first testimony, see time stamps 1:36:25 & 2:25:15 also.

Consumer Financial Protection Bureau Mossy Toyota

June 23, 2012 Office of the Executive Secretary,
Consumer Financial Protection Bureau
Washington, DC
Re: Docket No. CFPB-2012-0017: Comments of the National Association of Consumer Advocates and The National Consumer Law Center: Pages 42-43, 204-252 through 2010 – Timeline P248). (Link). Concerning Mossy Toyota and this case. 



Check out YouTube:  Used Car Nightmare (Here), Courtesy of Mossy Toyota of Pacific Beach.


Jon Perz Consumer Reports Mossy Toyota Flood Car

Read Consumer Reports September 2009: Locked out of the Courts (Here)


Articles on This Story:

Take Justice Back: A Used Car Buyer's Plight

Arbitration Strikes Again: Used Cars

Utility Consumers' Action Network

Stories of Americans Hurt by Forced Arbitration

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Twitter Contact @jonperz

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